Agents

Basic Solutions is committed to establishing strong, mutually beneficial relationships with our agents.  We work hard to maintain total transparency, eliminate unwanted surprised and help our agents make a great living.

Benefits to Agent:

  • Our portal allows agents to view their entire client rosters.
  • Portal can be used to monitor statistics for customers (ASR, ACD, minutes used, costs).
  • Our product blend is easily understood.
  • We reconcile payments quickly, boasting the fastest turnaround in the industry.
  • You have the option to receive a referral commission.
  • You also have the option to manage your customers and receive a larger commission.
  • We will provide you with every tool you need to easily migrate your customers over to our platform.
  • Agent and Customer have access to our Support Team.
  • Our ticketing and support process is simple and effective.
  • We provide up-front training for our agents on how to successfully sell for Basic Solutions.
  • We send monthly reports to each of our agents.
  • At Basic Solutions, our compensation is based on gross, not net, production.
  • Commissions are paid monthly.

Basic Solutions history in the industry

Basic Solutions started in this industry as a Hosted Provider, and understands the needs of a variety of different customers within the VoIP environment. As such, we have built a product that we can stand behind. We have worked long and hard to build a solid and trusted reputation and we intend to keep that reputation.

Basic Solution's Agent program was built with the insight of long-standing agents within the industry.

Basic Solutions recognized early on that we needed to have the insight of established Telecom Agents to build the most successful, easy-to-use and visible Agent Program anywhere in the industry. Working with Agents that have over 50 years experience in this industry has led us  to build an Agent program that is fair, and built to last for the long haul.

Basic Solutions offers a training program for both Agent and Customer on how to interface with us effectively.

One of the most difficult things for an Agent to overcome when working with a new provider is exactly how to interface with the provider. At Basic Solutions, we believe in communication. That said, every company offers sales support and technical support in myriad ways. Basic Solutions has seen continual growth, due in large part to personalized approach to service and support. We train you on how to effectively bring your customers on board in a way that everyone wins!

Agents can be as involved as they want to be!

Referral Agent 

You say you don’t want to be involved in the process, but still want to make money because of your fantastic networking abilities? This is the program for you. Refer a wholesale account to Basic Solutions and receive commission on their traffic. It’s that simple!

Agent

Are you acting as the entirety of your Agency while working somewhere else fulltime? This might be the program for you. An Agent for Basic Solutions has full support from a Basic Solution staffer to fill in the gaps during the day. This is a great program for an Agent looking to build his customer base in order to get away from the daily grind of working for someone else, but isn’t quite there yet.

Master Agent

If you have a number of Agents below you, or have enough customers that you don’t have to work for anyone but yourself now, this is the program for you.

Consulting Agent

Are you a high flier that is committed to being the biggest and best in this industry? Call us and ask how to become a Consulting Agent

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